Upgrade Resource Center
Your online and mobile banking upgrade has arrived!
Use this Resource Center to make the most of all your new features.
Need help right away? Call307.322.5222
Resource Guides
Quicken and Mint
NOTE: Your Intuit Quicken and QuickBooks instructions reference a 1st Action Date and 2nd Action Date. You select your own Action Dates anytime June 21st or later. Simply complete the conversion when it's convenient for you. Note that Intuit's transaction aggregation services may be interrupted at conversion. During any disruption, you can still download a QBO file and import it to your related Intuit service.
How-To Guides
- Online Banking User Guide
- Mobile Banking User Guide
- Cash Management, ACH & Wire User Guide
- Online Banking Administrator Guide
3 Quick Tips for Maximizing Your Upgrade Experience
- Login Credentials - Make sure you know your current username and password. Face ID or other shortcuts you use won't work the first time you log in. After that, you'll be back to normal.
- Contact Info - Provide your current email and phone number if needed to ensure you receive upgrade communications. Call us or update your information under the Options tab in the current online banking system.
- Alerts - Check the alerts you have set up in online banking. Take a screen shot of those that have value so you can reset them on the new system.
Frequently Asked Questions
Please visit our FAQ page for more information. You can also call us at 307.322.5222 or email us at ebanking@fsbwy.com.
Important Dates
Beginning June 21, 2023 - Make the switch to our new online and mobile banking platform:
- Click the Login link at the top of this page to log in from your desktop.
- Download the new app by searching for First State Bank in your device's app store.
- Use your current username and password to access both online and mobile banking. Remember Face ID or other shortcuts you use won't work the first time you log in.
- Set up two-factor authentication, then use biometrics such as Face ID for quicker access to your account.
- If you use Quicken or QuickBooks, use the instructions posted above to complete a routine conversion beginning on or after June 21st.
That's it! Your accounts, Bill Pay and all other settings will follow you to your new online and mobile banking experience!